Polisi Penghantaran
Delivery & Return Policy
- Your purchase of products will include all
shipping and handling charges shown on the TLKS Media Sdn Bhd invoice
before you place your order online.
- Customers are responsible for all freight
charges for re-deliveries, incorrect delivery details and these charges
will be added to the invoice upon agreement with both TLKS Media Sdn Bhd
and customer.
- Items unavailable (promotions end or out of
stocks)
- Orders will be released for dispatch when all
products have been allocated to the order or restocks.
- Items that are unavailable due to low stock
availability will be placed on back order. TLKS Media Sdn Bhd will do our
best to fulfill your backorder as soon as possible and will notify you
through our website or email. Should suppliers not having the product in
stock, you may request a modification, refund or store credit for the
item/s.
- Your account will be charged for the entire
order, so that TLKS Media Sdn Bhd can reserve the product and best deal
for you. If this is not acceptable, you may cancel that portion of the
order, and request an immediate credit.
- Please check on our website for any back ordered or pre-order items' estimated time of arrival. Please note that these dates are estimates, and are not guaranteed to arrive on that date. Your product(s) will be promptly shipped as soon as the product arrives. No additional shipping fees will be charged.
Risk of Loss
TLKS Media Sdn Bhd will arrange
delivery of ordered product(s) to the Customer, Free On Board (F.O.B.) shipping
point, meaning title to the product(s), except software, and risk of loss
passes to the Customer upon delivery to the carrier. TLKS Media Sdn Bhd
reserves a purchase money security interest in the product(s) until its receipt
of the full amount due. Customer agrees to allow TLKS Media Sdn Bhd to sign
appropriate documents on Customers’ behalf to permit TLKS Media Sdn Bhd to
protect its purchase money security interest. Title to software will remain
with the licensor(s). All software is provided subject to the license agreement
of the software maker. The Customer agrees to be bound by any software license
agreement once the seal on the package is broken. TLKS Media Sdn Bhd will
advise the Customer of estimated shipping dates, but TLKS Media Sdn Bhd will,
under no circumstances, be responsible for delays in delivery, and associated
damages, due to events beyond its reasonable control, including without
limitation, acts of God or public enemy, acts of federal, state or local
government, fire, floods, civil disobedience, strikes, lockouts, and freight
embargoes.